Catit PIXI Smart Drinking Water Fountain For Cats - US 0538
Catit PIXI Smart Drinking Water Fountain For Cats - US 0538
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Smart Water Fountain for Cats
Product Description
Encourage your cat’s healthy hydration with the Catit PIXI Smart Drinking Fountain. It features UV-C clarification, triple-action filtration, a quiet pump, and Wi-Fi app connectivity to ensure cleaner, fresher water for your pet. The cat-inspired design — ears to prevent splashes, paws for easy lifting, and a nose-window night-light — blends function with charm.
Features
·UV-C clarification
·Triple-Action filtration
·High-grade stainless steel top
·Ultra-silent pump
·LED status alerts
·Ergonomic drinking options
·Energy-saving mode
Benefits
·Clean water clarity: UV-C light removes bacteria and helps prevent cloudy water for your cat’s health.
·Softened water support: Filters reduce magnesium and calcium levels to lower the risk of urinary tract issues in cats.
·Remote monitoring freedom: App control and notifications let you check and manage your cat’s water from anywhere.
·Whisker-friendly comfort: A wide, shallow stainless steel bowl means less stress on your cat’s sensitive whiskers and chin area.
·Quiet hydration environment: The pump is designed to operate silently so your pet is undisturbed while drinking.
·Smart status alerts: The nose window doubles as a night-light and status indicator, signaling low water, filter changes, and more.
Specifications
·Reservoir Capacity: 2 L / 67.5 fl oz
·Dimensions: 20.5 × 20.5 × 17 cm (8 × 8 × 6.7 in)
·Weight: 800 g / 1.76 lb
·Power: USB output DC 5 V 1 A adapter; power use < 1 W
·Wi-Fi: Built-in WiFi, supports 2.4 GHz only
Colors Available
·White
·Light Pink
·Light Blue
·Mint Green
·Stainless Steel
Materials Used
·High-grade stainless steel top cover
·BPA-free plastic secondary layer beneath top cover
Additional Information
Care Instructions
·Rinse top cover: Detach the stainless-steel top and rinse it thoroughly to maintain hygiene and prevent film build-up.
·Soak and insert filter: Before use, rinse the dry filter pad and insert it with the pockets facing down as per the instructions.
·Clean pump monthly: Remove and clean the pump every 30 – 60 days to ensure quiet operation and longevity.
·Use dishwasher for top only: The stainless steel cover is dishwasher safe; the plastic underneath must remain in place so the fountain can keep operating.
·Refill reservoir regularly: Keep water level above the minimum mark and top up often to prevent the pump from running dry.
Safety Instructions
·Keep indoors only: This unit is designed for indoor use and must not be used outdoors or where exposed to direct sunlight or freezing temperatures.
·Unplug before servicing: Always disconnect the power plug before removing parts or servicing the unit to avoid shock or damage.
·Do not operate if damaged: Do not use the fountain if the cord, plug or unit is damaged, malfunctioning or has been dropped.
·Use freshwater only: The pump is evaluated strictly for fresh tap water; use in other liquids or pools could be hazardous.
·Avoid UV-C exposure: The UV-C emitter must remain within its housing; exposure to direct UV-C light may cause harm to eyes or skin.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What WiFi network does it support?
Ans: The Catit PIXI Smart Drinking Fountain supports only 2.4 GHz WiFi networks and does not connect to 5 GHz bands, so make sure your router has a 2.4 GHz channel available for smooth operation.
Q2: How often should I replace the filter pad?
Ans: The filter pad maintains water quality for about 30 days of continuous use. The PIXI app and the fountain’s LED indicator will alert you automatically when replacement is required to ensure your cat always drinks clean water.
Q3: Will the UV-C clarification still run if WiFi is disconnected?
Ans: Yes, the built-in UV-C clarification system operates on its own schedule three times daily for 60 minutes each cycle, even without WiFi or the PIXI mobile app connection.
Q4: What does a blinking red light on the PIXI nose indicate?
Ans: A blinking red nose light signals that the fountain’s water level is too low. The device will automatically shut off the pump to prevent overheating or damage until you refill the reservoir.
Q5: Can multiple users access the fountain via the PIXI app?
Ans: Yes, you can share the fountain’s control with family members or a pet sitter through the PIXI app, allowing multiple people to monitor and manage the device remotely.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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