EpiKlean Ear Cleanser - US 3869
EpiKlean Ear Cleanser - US 3869
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- We offer worldwide shipping to all countries and regions
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- The return request is submitted within 30 days of confirmed delivery
Cleansing and Drying Ear Rinse for Pets
Product Description
EpiKlean Ear Cleanser is a general-purpose ear cleanser and otic drying agent for dogs and cats. It helps cleanse the ear canal and dry excess moisture when antimicrobial activity and drying support are beneficial. EpiKlean Ear Cleanser is commonly used for routine ear hygiene and may also be used before ear treatments for otitis externa, as directed.
Benefits
- Cleansing Support: Helps remove debris and buildup from the ear canal.
- Drying Action: SD alcohol helps dry excess moisture in the ears.
- Antimicrobial Aid: Ingredients support antimicrobial activity for ear hygiene.
- Routine Maintenance: May be used 1–3 times weekly for routine care.
- Pre-Treatment Prep: Can be used before ear treatments, as directed.
Ingredients
Active Ingredients: Propylene glycol and Salicylic acid.
Inactive ingredients: Water, Specially Denatured (SD) Alcohol #40, Nonoxynol-9, Glycerin, Parachlorometaxylenol, Fragrance, Cetrimonium chloride, and FD&C Blue #1.
How to Use
Dosage & Administration Instructions
- Shake Well: Shake EpiKlean Ear Cleanser thoroughly before each use.
- Apply to Canal: Apply into the ear canal as directed.
- Massage Base: Gently but firmly massage the base of the ear.
- Remove Excess: Use a cotton ball to remove excess solution.
- Repeat as Needed: Repeat as necessary or as your veterinarian directs.
Additional Information
Precautions
- Topical Use Only: For topical use only; not for human use.
- No Ruptured Eardrum: Do not use with ruptured tympanic membranes.
- Avoid Eyes: Avoid contact with the eyes during use and handling.
- Stop if Irritated: Stop use if irritation develops; contact your veterinarian.
- Hand Hygiene: Keep away from children and pets; wash hands after use.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is EpiKlean Ear Cleanser used for?
Ans: EpiKlean Ear Cleanser is used for general ear cleaning and as an otic drying agent for dogs and cats. It helps cleanse the ear canal and dry moisture when routine ear hygiene support is needed.
Q2: How do I apply EpiKlean Ear Cleanser correctly?
Ans: Shake EpiKlean Ear Cleanser, apply it to the ear canal, and gently but firmly massage the base of the ear. Use a cotton ball to remove excess solution and loosened debris. Repeat as necessary or as directed.
Q3: How often can EpiKlean Ear Cleanser be used for routine care?
Ans: For routine maintenance, EpiKlean Ear Cleanser may be used one to three times per week. Frequency can vary depending on your pet’s ear condition and grooming routine, so follow your veterinarian’s instructions when available.
Q4: Can EpiKlean Ear Cleanser be used before ear medications?
Ans: Yes, EpiKlean Ear Cleanser can be used before each ear treatment in cases such as otitis externa, or as directed by a veterinarian. Cleaning first can help remove debris so topical treatments contact the ear canal properly.
Q5: What ingredients in EpiKlean Ear Cleanser support drying and cleansing?
Ans: EpiKlean Ear Cleanser contains SD Alcohol 40-B for drying support, plus ingredients like propylene glycol and salicylic acid used in ear-cleaning formulas. The combination is intended to cleanse and dry the ear canal during routine care.
Q6: Are there situations where EpiKlean Ear Cleanser should not be used?
Ans: Do not use EpiKlean Ear Cleanser in ears with ruptured tympanic membranes (eardrums). Avoid contact with eyes, and do not use on severely irritated skin. If irritation develops or increases, stop use and contact a veterinarian.
Q7: Do I need to rinse after using EpiKlean Ear Cleanser?
Ans: No rinsing is typically required. After applying EpiKlean Ear Cleanser and massaging the ear base, remove excess solution with a cotton ball. Keeping the cap tightly closed after use helps prevent spills and maintains product quality.
Q8: How should EpiKlean Ear Cleanser be stored?
Ans: Store EpiKlean Ear Cleanser at room temperature and keep the cap tightly closed between uses. Place it where children and pets cannot access it. Proper storage helps maintain consistency and reduces the chance of accidental exposure.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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