
Multi-Use Ear and Skin Cleansing Flush
Product Description
Dechra TrizEDTA Aqueous Flush is a multi-use cleansing solution for dogs and cats designed for otic pretreatment, cleansing, and alkalinizing the ears or skin. The buffered, alcohol-free solution contains Tromethamine and Disodium EDTA at pH 8. It can be used alone or as a presoak before antibacterial ear medications, supporting long-term management and preventing recurrence of Pseudomonas and other infections.
Benefits
- Antibiotic potentiator: Enhances the effectiveness of antibacterial ear medications when used as pretreatment.
- Alkalinizing action: Raises skin pH to support antibacterial and healing properties.
- Multi-use cleanser: Suitable for both ear flushing and topical skin application.
- Pseudomonas support: Long-term use helps prevent recurrence of Pseudomonas infections.
- Gentle formula: Alcohol-free and dye-free for sensitive ears and irritated skin.
Ingredients
Active Ingredients: Tromethamine (Tris) USP and Edetate Disodium Dihydrate (EDTA) USP, buffered to pH 8 with Tromethamine HCl and deionized water.
How to Use
Directions for Use
- Shake well: Shake the bottle thoroughly before each use for proper mixing.
- Ear flush: Apply to the ear canal and gently but firmly massage the base of the ear.
- Skin application: Squeeze the flush over the affected skin area as needed.
- Remove excess: Use a cotton ball to wipe away excess solution after application.
- Frequency: Typically applied 2 to 3 times per week, or as directed by the veterinarian.
Additional Information
Precautions
- Topical use only: For external use only; avoid contact with the eyes.
- Combined therapy: Apply 30 minutes before any antibacterial ear medication for best results.
- Skin irritation: Stop use and contact your veterinarian if irritation develops or worsens.
- Wash hands: Wash hands thoroughly after each application for hygiene.
- Storage: Store at controlled room temperature between 59 to 86°F, away from children.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is TrizEDTA and how does it support pet ear health?
Ans: TrizEDTA is a buffered solution of Tromethamine and Disodium EDTA at pH 8. It works as an antibacterial flush, alkalinizing solution, and antibiotic potentiator, helping cleanse the ear canal, raise skin pH, and break down inflammatory discharge for better treatment outcomes.
Q2: Can the flush be used in both dogs and cats?
Ans: Yes, the solution is formulated for use in both dogs and cats as a cleaning, alkalinizing, and pretreatment solution. It is also commonly used for puppies and kittens when directed by a veterinarian, making it versatile for multi-pet households.
Q3: How often should the flush be applied?
Ans: Typically applied 2 to 3 times per week as needed, or as directed by your veterinarian. Frequency depends on the condition being treated, severity of issues, and whether the flush is used alone or as a pretreatment with other medications.
Q4: Can the flush be used with antibiotic ear medications?
Ans: Yes, when used with antibacterial ear medications, apply the flush approximately 30 minutes before the antibiotic. This pretreatment helps break down inflammatory discharge in the ear and supports more effective absorption and action of the prescribed antibiotic.
Q5: Does the solution contain alcohol or dyes?
Ans: No, the formula is alcohol-free, dye-free, and fragrance-free. This makes it gentle enough for sensitive or irritated skin and ears, and suitable for pets with perforated eardrums when recommended by a veterinarian.
Q6: Is the flush helpful against Pseudomonas infections?
Ans: Yes, TrizEDTA buffer solutions are valuable as a long-term therapy for preventing the recurrence of Pseudomonas infection. They can be used as part of a regular ear cleaning regimen or as a presoak before placing antibacterial solution into the ear canal.
Q7: Can the product be used on skin, not just ears?
Ans: Yes, the multi-use formula can be applied to affected skin areas. Squeeze the flush over the affected area, then use a cotton ball to remove excess solution. Repeat as necessary or as directed by your veterinarian for optimal results.
Q8: How does the flush help with antibiotic effectiveness?
Ans: The TrizEDTA solution acts as an antibiotic potentiator. Alkalinizing the area and breaking down bacterial biofilm allows antibiotics applied afterward to penetrate more effectively, improving the overall outcome of antibacterial therapy in the ear canal.
Q9: How should the bottle be stored at home?
Ans: Store at controlled room temperature between 15 to 30°C (59 to 86°F) in a cool, dry location. Keep the cap tightly closed after each use and store it out of reach of children and other animals to maintain product integrity.
Q10: Are there any known side effects?
Ans: There are no known side effects when used as directed. However, if skin irritation develops or worsens during use, discontinue immediately and consult your veterinarian for guidance and alternative treatment options.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
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We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
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We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
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Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
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Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
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If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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