
Brushless Dental Wipes with Biotrate Technology
Product Description
Dechra Vetradent Dental Wipes are scientifically formulated brushless dental care wipes for dogs and cats. Featuring patented Biotrate Technology, the vanilla-flavored wipes help control plaque and tartar while freshening breath. The xylitol-free, alcohol-free, and chlorhexidine-free formula breaks down oral biofilm and inhibits bacterial growth, supporting daily at-home dental hygiene without the need for toothbrushing in pets resistant to traditional methods.
Benefits
- Brushless application: Pre-moistened wipes for easy at-home dental care without brushing.
- Biofilm breakdown: Chelates calcium, magnesium, and iron to disrupt oral bacterial biofilm.
- Plaque and tartar control: Helps reduce buildup on teeth and gum line.
- Fresh breath: Zinc chloride helps neutralize odor-causing bacteria for cleaner breath.
- Vanilla flavored: Natural organic vanilla flavoring is enjoyable for most pets.
Ingredients
Active Ingredients: Sodium Citrate, Citric Acid, and Zinc Chloride.
Also Contains: Disodium EDTA, Potassium Benzoate, Glycerol, Sorbitol, Water, and Vanilla.
How to Use
Directions for Use
- Open the cap: Open the cap and locate the edge of the center wipe.
- Pull wipe out: Insert through the cap opening and pull through at an angle.
- Apply to teeth: Wrap a wipe around your finger and apply to teeth and gums.
- Rub gently: Rub gently but firmly along the gum line as directed by your veterinarian.
- Reseal cap: Close cap tightly after each use to keep remaining wipes moist.
Additional Information
Precautions
- Dogs and cats only: For use in dogs and cats; not for human consumption.
- Avoid eyes: Avoid contact with the eyes during application for pet safety.
- Stop if irritated: Discontinue use and consult your veterinarian if irritation develops.
- Wash hands: Wash hands thoroughly after handling and applying the wipes.
- Storage: Store the container at room temperature in a cool, dry location.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is Biotrate Technology, and how does it work?
Ans: Biotrate Technology is a patented approach that alters the oral environment to fight bacteria. It chelates calcium, magnesium, and iron to break down biofilm where bacteria live, while limiting bacterial food sources to inhibit growth and reduce tartar formation in dogs and cats.
Q2: Are the wipes safe for both dogs and cats?
Ans: Yes, the wipes are formulated for use in both dogs and cats. The vanilla-flavored, gentle formula makes them suitable across species when applied as directed. Always consult your veterinarian before starting any new dental care routine for pets with health conditions.
Q3: How often should the wipes be used?
Ans: Daily use is generally recommended for the best plaque and tartar control. Apply the wipe to teeth and gums once or twice daily, or as directed by your veterinarian. Consistent use is essential for ongoing oral health and breath freshness.
Q4: Is the formula free from harmful additives?
Ans: Yes, the wipes are xylitol-free, alcohol-free, and chlorhexidine-free. This makes them a safer choice for daily oral care without exposing your pet to ingredients that may be toxic or unsuitable for prolonged use across different breeds, ages, and health profiles.
Q5: How does the product help freshen breath?
Ans: The zinc chloride content helps neutralize odor-causing bacteria, while Biotrate Technology breaks down biofilm where bacteria thrive. Together, these actions reduce bad breath at the bacterial level rather than masking odors with fragrance, supporting longer-lasting fresh breath in pets.
Q6: Can the wipes replace toothbrushing?
Ans: They serve as an effective brushless alternative for pets who do not tolerate toothbrushing. However, the manufacturer recommends combining wipes with toothpaste, dental sprays, or water additives for a complete oral care routine and the best long-term dental health results.
Q7: How quickly will dental improvement be visible?
Ans: Results vary based on consistency of use and your pet's existing dental condition. Daily application as directed supports gradual reduction in plaque and tartar. Consult your veterinarian if no improvement is observed after several weeks of consistent use as part of a routine.
Q8: What flavor are the wipes?
Ans: The wipes feature a natural, organic vanilla flavoring that most pets find pleasant. The flavor encourages cooperation during application, making at-home dental care easier for pet owners and more enjoyable for dogs and cats who may resist other oral hygiene products.
Q9: How should the container be stored at home?
Ans: Store at room temperature in a cool, dry location. Keep the cap tightly closed after each use to prevent the remaining wipes from drying out. Store out of reach of children and other animals to avoid accidental ingestion or contamination.
Q10: Can the wipes be used alongside other dental products?
Ans: Yes, they pair well with other Vetradent products such as toothpaste, dental spray, or water additive for a layered approach to oral care. Consult your veterinarian to develop the most effective dental routine tailored to your pet's specific oral health needs.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
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If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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