KONG Kickeroo Highland Cow Cat Toy, Assorted Colors - US 4504
KONG Kickeroo Highland Cow Cat Toy, Assorted Colors - US 4504
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- The return request is submitted within 30 days of confirmed delivery
Plush Highland Cow Kicker Toy for Playful Cats
Product Description
The KONG Kickeroo Highland Cow Cat Toy is a fun, character-inspired plush kicker designed to bring out the best in your cat's natural play instincts. Its long body is filled with KONG Premium North American Catnip and crinkle material, drawing cats into full-body wrestling and hind paw kicking sessions. The super-soft plush exterior also makes it a cozy companion for snuggling after playtime is done.
Features
- Built-in crinkle
- Shaggy, floppy highland cow "hairdo"
- Fluffy tail
- Super-soft exterior
- Lightweight and easy
Benefits
- Full-Body Exercise: The long shape encourages cats to hug, wrestle, and kick with both front and hind paws, promoting healthy physical activity.
- Sensory Stimulation: Built-in crinkle material produces sounds that engage your cat's hearing, keeping them interested and entertained during solo play.
- Catnip-Energized Play: Packed with KONG's high-quality North American catnip, this toy excites and energizes most cats, encouraging longer and more active play sessions.
- Natural Hunting Fun: The fluffy tail moves like real prey, letting your cat follow its instincts to stalk, chase, and pounce, keeping playtime exciting and engaging.
- Cozy Comfort: Soft, plush material makes this toy perfect for snuggling and kneading after play, giving your cat a relaxing way to unwind.
Materials Used
93% Polyester, 5% Catnip, and 2% Crinkle Film.
How to Use
Usage Instructions
- Encourage Natural Kicking: Gently hold the toy and let your cat grab it with their front paws and kick with their back legs, mimicking natural hunting and capturing instincts.
- Interactive or Solo Play: Use the toy for interactive play sessions by dangling or tossing it, or leave it out for your cat to enjoy independently as a self-entertaining kicker toy.
Additional Information
Care Instructions
- Spot Clean Only: Use a damp cloth or baby wipe to clean the surface of the toy, removing dirt or debris after play sessions without soaking the material.
- Air Dry Thoroughly: After any cleaning, allow the toy to air dry completely before returning it to your cat to prevent moisture buildup inside the plush filling.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is the KONG Kickeroo Highland Cow Cat Toy made of?
Ans: The KONG Kickeroo Highland Cow is made from super-soft plush polyester on the outside and is filled with crinkle film material along with KONG Premium North American Catnip. The combination of textures and catnip creates a multi-sensory experience that cats find engaging and exciting.
Q2: Is the KONG Kickeroo Highland Cow safe for cats?
Ans: Yes, the KONG Kickeroo Highland Cow is made from pet-safe materials and is suitable for cats. Supervise your cat during playtime, inspect the toy frequently for wear, remove all packaging before use, and discontinue use if the toy shows any signs of damage.
Q3: How do I clean the KONG Kickeroo Highland Cow Cat Toy?
Ans: To clean the toy, use a damp cloth or baby wipe to spot clean the surface. Do not submerge it in water or machine washing, as this can affect the catnip inside and the integrity of the plush material. Let the toy to air dry completely before returning it to your cat.
Q4: Will my cat respond to the catnip in this toy?
Ans: Not all cats respond to catnip, as sensitivity to it is hereditary. If your cat is one of those that responds, the KONG Premium North American Catnip in this toy will typically energize and excite them during play sessions.
Q5: Can this toy be used for both kittens and adult cats?
Ans: The KONG Kickeroo Highland Cow is designed for cats of various ages. Kittens can enjoy it for early play and coordination development, while adult and senior cats also benefit from the catnip stimulation and long kicker shape that supports natural hunting and kicking behaviors.
Q6: How can I keep my cat interested in the Kickeroo Highland Cow over time?
Ans: Give the toy a gentle squeeze now and then to release more catnip and keep your cat curious and engaged. Swap it with other toys to make each play session feel fresh. The catnip usually stays strong for weeks, giving your cat long-lasting fun before it’s time for a little refresh.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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